Joe Ludlow of Advantage Systems: Mortgage Lenders Have Witnessed Major Operational Advancements During the Pandemic
With mandates and restrictions in place, mortgage lenders have been tasked with finding ways to continue operating profitably with a newly distributed workforce. And while much attention has been given to the innovative ways that lenders have enhanced the borrower-facing side of the business, there are a number of technology changes and enhancements that have been made in the back office that will provide lenders with significant return on investment for years to come, including the following: